REFUND POLICY
Last Updated: May 10, 2024
In this policy, p-vault.com (“p-vault”) is operating under MMT Prep, LLC (“we,” “us,” “our”). By purchasing or using any subscriptions or services from p-vault, you agree to the following terms:
1. No Refunds
Once any p-vault subscription has been purchased, no refunds are offered. However, we provide a Score Improvement Guarantee (“Gains Guarantee”) to users who take out a subscription (see below). Once the subscription has been purchased or “unlocked,” no prorated refunds will be given.
For example, if you purchase the 6-month plan but later decide to use only 3 months, you are not entitled to the price difference between 6 months and 3 months.
2. Price Adjustments
If a sale, discount, or coupon becomes available after you have purchased a course or lesson, no price adjustments will be made to previously purchased products or services. Coupons are valid for new purchases only.
3. Gains Guarantee
To qualify for the Gains Guarantee, you must complete a guarantee form within 1.5 weeks of your subscription date and meet the requirements below:
Evaluating Score Improvements
We compare the official test score obtained after completing your p-vault subscription with your starting baseline score.
Baseline Score Options
- Your first official test score taken within 1 year before subscribing to our Service and before starting the subscription.
- The score from your very first practice test or PSAT. This test must be taken within 1.5 weeks of joining the subscription. Scores from repeated attempts at the same practice test will not be considered.
The baseline score and the final test score must be from the same exam version.
Score Not Improved?
If your score does not improve on the official test after completing the subscription—and all other guarantee requirements are met—we will refund your subscription fee.
Student Responsibilities
To remain eligible for the Gains Guarantee, you must:
- Achieve a score of 80% or higher on all practice problem drills.
- Complete all four official SAT practice tests (if applicable).
- Take at least 10 Mock Tests on the p-vault platform in full. (“Completely” means you show intent to finish the exam, as evidenced by total time taken and progress logged.)
- Take an official SAT within 30 days of completing the subscription or at the next available test date.
Guarantee Form Submission
- Submit your official score report via the guarantee request form within 30 days of your test date.
- The guarantee request form will be emailed to you on the date you subscribe.
4. Recourse
p-vault’s maximum liability shall not exceed the actual purchase price paid for your subscription. We are not liable for special, incidental, consequential, or indirect damages, including claims of ineffective teaching strategies or faulty content.
5. Copyright
All content, applications, downloads, and data compilations on the site (“Site Materials”) are the property of p-vault (under MMT Prep, LLC) or are licensed to it. You may not exploit any component of the Site Materials, modify them, or share downloadable content with non-subscribers.
6. Questions
If you have any questions about this Refund Policy, please contact us at:
Email: support@mmtprep.com
Address: MMT Prep, LLC
15160 NW Laidlaw Rd Suite 116
Portland, OR 97229
United States
SAT® is a registered trademark of the College Board, which does not endorse or affiliate with p-vault under MMT Prep, LLC.